At Yarnika, every piece is created with care and love. Many products are handcrafted individually, and selected products are made-to-order or customised specifically for you. For this reason, preparation and delivery times may be longer than those of conventional ready-made fashion retailers.

1. Order Confirmation and Payment

An order is considered confirmed once:

• The order has been successfully submitted via the website.
• Full payment has been successfully received and confirmed in Yarnika's account.
• For personalised or customised orders: all required specifications, measurements, colour selections, design choices and customer approvals have been received.

Production of a made-to-order or customised product will not begin until payment has been successfully confirmed and all required details are received.

2. Ready-to-Ship Products

Products identified as "Ready to Ship" are already produced and will normally be prepared for dispatch within the timeframe displayed on the product page or during checkout. Orders placed on weekends or public holidays will begin processing on the next business day.

3. Handmade-to-Order Products (Made to Order)

All Yarnika products made after an order is placed will be clearly identified on the relevant product page. Preparation times may vary depending on: crochet complexity, size, colour, yarn availability, and current production volume. Estimated arrival = handmade production time + shipping time.

4. Customised and Personalised Products

Customised products requiring special measurements or design alterations require additional production time determined upon agreement. Any changes requested after production has started may not be possible or may incur additional costs.

5. Delivery Areas and Shipping Fees

We deliver throughout locations across the Arab Republic of Egypt. Shipping fees are calculated according to the delivery destination and order size, and will be displayed before checkout.

6. Order Tracking and Shipping Information

Once an order is dispatched, Yarnika will provide tracking information where available through the courier. Customers are responsible for providing complete and accurate full name, detailed delivery address, and active phone number for successful delivery without delays.