RETURN / EXCHANGE REQUEST FORM

⚠️ Please complete this form before returning any item to Yarnika. Submission of this form does not automatically approve a return or exchange. Eligibility will be reviewed under Yarnika's Return & Exchange Policy and applicable consumer law.

1. Customer & Order Details

Customer Name *

Order Number *

Email Address *

Phone / WhatsApp *

Order Date

Delivery Date

Delivery Address (City / State / Detailed Address)

2. Request Type

3. Product Details

Product / Style Name *

SKU / Item Code

Size

Colour

Quantity

Was this Made-to-Order / Customised?

4. Reason for Return / Exchange

Please explain the issue / reason in detail:

5. Custom / Personalised Order Declaration

(Complete this section only if the item was customised, personalised, or made to non-standard measurements)

The item was made to my approved custom specification. The item differs materially from the custom specification I approved. The issue is not related to the approved specification.

Approved custom details / measurements / colour / personalisation:

6. Condition of the Item

Please confirm the following to ensure request eligibility:

The item has not been worn or used (except where necessary to try on). The item has not been washed. The item has not been altered after delivery. All Yarnika labels and tags remain attached. Original accessories are included. The item is being returned in its original packaging where reasonably possible.

7. Defect / Damage Evidence

For defective or damaged items, please attach clear photos showing the issue and packaging:

Photos attached Video attached No evidence applicable

Upload Supporting Files / Photos from your device:

8. Preferred Resolution

Refund Exchange for same product in another size Exchange for same product in another colour Replacement Repair, where appropriate Yarnika to advise the most appropriate resolution

9. Exchange Details

Requested Size

Requested Colour

Requested Replacement Product Name (if different)

10. Customer Declaration

I confirm that the information in this request is accurate and subject to Yarnika's policy. I understand that customised products conforming to approved specs may not be eligible for change-of-mind return. I understand I should not send an item back until Yarnika provides return instructions.

Digital Signature (Full Legal Name) *

Today's Date *

11. YARNIKA INTERNAL USE ONLY

Request Status	☐ Approved ☐ Rejected ☐ Further Info Required	Return Ref.	____________________
QC Inspection	☐ Pass ☐ Defect Confirmed ☐ Customer Damage ☐ Other
Final Resolution	☐ Refund ☐ Exchange ☐ Replacement ☐ Repair \| Amount: ____________ EGP

Language

RETURN / EXCHANGE REQUEST FORM

RETURN / EXCHANGE REQUEST FORM

Subscribe to our emails